Europe’s biggest housing provider finds out just how dangerous a teenager with a Twitter account can be...

'Sorry, but' is episode three of The Trapped, as ITV News Investigations Editor Daniel Hewitt exposes the UK’s dirty secret: people are stuck living in the worst conditions imaginable - and it’s the British state that’s keeping them there.

But how are people trapped all over Britain? Why can't they get out? And what's being done to change it? Daniel embarks on a four-year-long investigation to find out, only to discover some truly shocking answers. So come see the country that you really live in...

Head to www.thetrapped.co.uk to hear the full series and see the visuals that support each episode.

If you are in bad housing or your living situation is under threat you’ll also find a full list of people to contact to get help here: https://thetrapped.co.uk/are-you-trapped.html

The Trapped is an ITV News podcast.

Presenters: Daniel Hewitt, alongside Imogen Barrer
Writers: Daniel Hewitt and David Williams
Archiving: Alpha Ceesay and Lauren Aarons
Audio production and sound design: Meic Parry and Jack Soper
Director and producer: David Williams
Executive producers: Matt Williams and Ed Saunt